Project turnarounds and process design
Momentum, by design.I help teams move faster, from first launch to lasting process.
Some clients call me when a complex project has gone sideways: it's late, over budget, and stuck in analysis paralysis. Others call because their operations and support processes need to mature before the company outgrows them. Either way, you get a clear-eyed diagnosis, a steady hand, and a habit of getting things done.
Let's get to work →20+ years leading programs and operations at Microsoft, GitHub, Expedia, the Gates Foundation, and Impinj.
What I do
Two types of engagements, one goal: things that work.
Project turnarounds
The complex one that's gone sideways gets a clear diagnosis, honest dates, and someone who stays until it's delivered.
Process design
Operations and support workflows that grow with the company: built properly, streamlined, and simple enough that people actually follow them.
And foundational to both: your teams
Neither side works if business and technical teams are pulling in different directions. I get them on the same page — agreeing on what matters most, and moving toward the same goal.